Last Updated: May 20, 2026
By accessing or using the amber spree website and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.
amber spree provides professional veterinary and pet care services, including but not limited to wellness assessments, grooming, dental care, nutritional therapy, behavioral modification, and senior pet care. All services are provided by qualified veterinary professionals.
Appointments may be booked through our website or by contacting us directly. All appointments are subject to availability and confirmation by our staff.
If you need to cancel or reschedule an appointment, please provide at least 24 hours' notice. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee of up to 50% of the service cost.
If you arrive more than 15 minutes late for your appointment, we may need to reschedule to ensure adequate time for other clients. Late arrival fees may apply.
Payment for services is due at the time of service unless alternative arrangements have been made in advance. We accept cash, debit cards, and credit cards. Prices are subject to change without notice, though quoted prices will be honored for confirmed appointments.
While we accept all major pet insurance providers, payment is your responsibility. We will provide detailed invoices that you can submit to your insurer for reimbursement.
By using our services, you establish a veterinary-client-patient relationship with amber spree. This relationship requires:
Information provided on our website is for educational purposes only and should not be considered a substitute for professional veterinary advice. Always consult with a qualified veterinarian regarding your pet's specific health concerns.
If your pet is experiencing a medical emergency outside our operating hours, please contact an emergency veterinary hospital immediately. We are not responsible for delays in treatment resulting from attempts to reach us during non-business hours.
As a client, you are responsible for:
While we strive to provide the highest quality care, veterinary medicine involves inherent risks and uncertainties. We make no guarantees regarding treatment outcomes. Our liability is limited to the cost of services provided.
amber spree shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services or website.
All content on this website, including text, graphics, logos, images, and software, is the property of amber spree and protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
When using our website or services, you agree not to:
Your use of our services is also governed by our Privacy Policy and GDPR Compliance Statement. Please review these documents to understand how we collect, use, and protect your personal information.
Refunds are evaluated on a case-by-case basis. If you are dissatisfied with our services, please contact us immediately to discuss the matter. Refunds may be provided at our discretion for services not rendered or in cases of significant service failure.
Our website may contain links to third-party websites for your convenience. We do not endorse or assume responsibility for the content, privacy policies, or practices of these external sites.
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
We reserve the right to refuse service or terminate the veterinary-client-patient relationship at our discretion, including but not limited to cases involving non-payment, abusive behavior, or non-compliance with treatment recommendations.
These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms or use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
These Terms of Use, together with our Privacy Policy and other legal notices published on our website, constitute the entire agreement between you and amber spree regarding use of our website and services.
For questions about these Terms of Use, please contact us at:
amber spree
47 Riverside Gardens
Portsmouth, Hampshire PO1 2EJ
United Kingdom
Email: [email protected]